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This was done by laying out policies that indicated clear visions and goals that initiated change. She also improved on the initial strategies while developing new strategies for achieving that vision. Step 4: Communicating the Vision She uses every possible channels and resources to communicate the new vision and strategies. By so doing, this process instilled new behaviors by the example of the Guiding Coalition. People issues were at the heart of change. Emotional and behavioral issues were identified, addressed, and discussed as they are emerged.